Books Authored By Robert Bacal

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Browse all books written by Robert Bacal

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Book Summary Categories Currently Available

Leadership and Leadership Development

Customer Service & Customer Satisfaction

Workplace Diversity, Multiculturalism & Gender Issues At Work

Consulting & Organization Development

Activities, Games For Trainers, Managers & Facilitators

Motivating Staff (Individually and In Teams)

Human Resources - Hiring & Interviewing

Performance Management & Appraisal

Conflict & Negotiation

Teams & Team

Building Total Quality Management (TQM)

Change Management

Idiot's & Dummies Books On Management, Business, Leadership

Idiot's & Dummies Books On Job Finding, Career Changes, Resumes, Interviewing and Communication

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Over the years I've had the honor of publishing a number of books on performance management and appraisal, consulting, customer service, and dealing with hostile customers. A few of my books are out of print, or no longer available, but here's a list of the books currently available.

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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard