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Topics Conflict Management Change Management Performance Management Strategic & Business Planning Leadership Communication Customer Service Training & Development Small Business
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Over time, we've spun off major topics to their own areas or websites. Here's a list of topics that have their own areas:

Training and Development

Customer Service

Conflict Resolution and Conflict Management

Strategic and Financial Planning

Communication

Leadership and Leadership Development

 

About The Work911 Workplace Supersite

Originally this site started as a hobby/learning exerience and was a text-only site on a local freenet. Over the years (and it's been quite a few years), the parts of this site were built, re-built, moved, and moved some more, to finally end up as the work911.com site.

Over the years Robert has authored hundreds of articles published in his own print newsletters, or in other print publications. So, it just made good sense to make that material available on the Internet.

And, more, Robert wanted a site that would be useful to him as a consumer /customer/ researcher. Hence not only are his articles available here, but so are links to over 2,000 articles on a wide range of workplace subjects. Not surprisingly, as Robert's interests shift, he adds new material to reflect what he has learned and the resources he has found.

Now this site serves two functions. To continue to provide great material on work related issues, and second, to showcase Robert's abilities and skills.

For more information about Robert Bacal, click here for a short bio.

 



Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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