About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Seminars
About Our Websites
Privacy Policy

Our Related Websites

The Small Business Resource Center
Learn how to start, run and grow a small business, part or full time.

Performance Management Resource Center
One of the largest portals for all aspects of work performance, planning and appraisal.

Browse Robert Bacal's Articles
Read articles on business, management, personal development written by Robert over the last twenty years.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

• Training sessions should ALWAYS be customized to fit YOUR context.
• Our role is to make you self-sufficient and self-sustaining.
• Fees should be reasonable, fair, and flexible to fit different budgets.
• The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

• Phone:
  (613) 764-0241
• Email: ceo@work911.com
  

• Address:

• Bacal & Associates
• 722 St. Isidore Rd.
• Casselman
• Ontario
• Canada, K0A 1M0

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