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Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

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Identifying Subtle Verbal Abuse In Your Life Helpcard


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Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard


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Management & Performance Appraisals  

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard


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An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard


Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

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Speaker's Corner - Teams and Personal Responsibility 


Need A Speaker For Your Conference, Keynote or Company Meeting? 

Have we missed the boat about team development and team building? We should be starting with THE fundamental issue - helping team members understand that the key is personal and individual responsibility. A team with members who don't take individual responsibility will fail!


Teams and Personal Responsibility 

Over the last decade there has been a greater recognition that teamwork is a critical aspect of workplace life. Most jobs are interdependent and require employees to work with each other to achieve common goals. With that awareness there has been more effort invested in developing teams of various sorts. 

Efforts to improve teamwork are varied, ranging from values clarification exercises, to outdoor adventure challenges. One aspect that is often neglected is the role of personal responsibility and commitment in team life. One factor that appears to separate high functioning teams from poorly functioning teams is the degree to which individual team members focus on THEIR OWN responsibilities and obligations, rather than focusing on the responsibilities of others. Teams with members that look at themselves first tend to have less destructive conflict, and are more productive. 

While elements such as group dynamics and group roles ARE important, no team can succeed over the long haul without individual commitment and recognition of personal responsibility. 

Robert makes a case for personal responsibility as the starting point in improving teams. Possible topics include: 

• Setting a team climate of personal responsibility as opposed to finger-pointing 
• Setting team and meeting management rules that promote responsibility 
• How individual members can contribute more to harmonious teams 
• The importance of team leadership with respect to responsibility 
• Focusing on team problem solving 

Prospective Audience: 

Anyone working in teams, team facilitators and leaders, managers and human resource professionals 



Your Presenter - Who Is Robert Bacal? 

Robert Bacal is a dynamic stimulating speaker whose forte is questioning common assumptions in business, management, training and communication, and helping others approach common issues and problems from a different perspective. 

Holding a Masters degree in applied psychology, Robert has been training others and speaking for two decades in corporate, government and university settings. Other experiences include working as an organizational development consultant, an instructional design specialist, serving on an academic research journal editorial board, and even working with multiple murderers in a mental health setting. 

Currently Robert is head of two companies, Bacal & Associates, a consulting organization, and the Institute For Cooperative Communication, a virtual organization whose mandate is to develop, explore and teach ways to prevent and deal with conflict. 

Robert is also the author of eight books ranging from “Defusing Hostile Customers Workbook for Public Sector” to “A Critique of Performance Management Systems - Why Don’t They Work”. His newest book, Conflict Prevention In The Workplace - Using Cooperative Communication was released in May, 1998. Expected this year is a rewritten and expanded edition of his book on performance management and a book on performance management published by McGraw-Hill. 

In addition to books, Robert is a regular writer for Today’s Supervisor in California, and former writer and publisher of The Public Sector Manager Newsletter and The Work-Smart Bulletin. His articles have been used all over the world in academic and business settings and reproduced in association publications such as the International Association of Facilitators. 

Robert applies several principles to his speaking and training engagements. First, no canned speeches. All speaking and training engagements are custom-designed. Second, Robert will only speak or offer training in topic areas where he has a considerable level of expertise. Third, passion and energy. Robert only speaks on issues where he feels a passion for the particular issues. It shows. 

Robert’s work can be summed up with the following quote: 

My job is not to have all the answers. I’d like to have all the answers but I won’t pretend I do. My real job is to help people who attend my sessions question assumptions, and explore ways for them to solve their own problems, whether it be in team-development, performance management or customer service. Two criterion for success. People who attend my sessions should walk out thinking just a bit differently. And, they should laugh, enjoy and relax while they are there. 
 

The BookNook: The following books are authored by Robert Bacal. Click for more details.
 

 

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Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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