Speaker's
Corner - Training Scams Trainers Play (What Trainers
DON'T Want You To Know)
Need
A Speaker For Your Conference, Keynote or Company Meeting?
Be an educated consumer. This presentation helps you understand the
techniques trainers use to make training appear like it is having and effect
when it really isn't. (What trainers don't want you to know).
Training
Scams Trainers Play
The
training industry is big business, and like many big businesses there are
players in the game who take advantage of consumers who are uneducated
in the use and application of training to real-world problems. Glossy marketing
and high powered sales staff have taken the place of sound instruction
and solid learning principles. Particularly in non-technical training,
trainers fill up training session time with games and exercises that have
little educational value and stand in for good instructional design.
“Training
Scams Trainers Play” is intended to help attendees become more educated
consumers so they can make better, more informed decisions about training
buying decisions. Some topics that can be included:
•
How trainers can obscure lack of value of their training through “feel-good”
techniques
•
Inventories, personal styles and other seductive training techniques
•
The One-Size-Fits-All training syndrome
•
The motivational training disease
•
Why using larger international training vendors can be the worst course
of action
•
The “Trainer doesn’t need to know ‘nuttin’” myth
Prospective
Audience:
Anyone
involved in the planning of training or the selection of training vendors
(executives, managers, personnel and human resources staff).
Your
Presenter - Who Is Robert Bacal?
Robert Bacal is a dynamic
stimulating speaker whose forte is questioning common assumptions in business,
management, training and communication, and helping others approach common
issues and problems from a different perspective.
Holding a Masters degree
in applied psychology, Robert has been training others and speaking for
two decades in corporate, government and university settings. Other experiences
include working as an organizational development consultant, an instructional
design specialist, serving on an academic research journal editorial board,
and even working with multiple murderers in a mental health setting.
Currently Robert is head
of two companies, Bacal & Associates, a consulting organization, and
the Institute For Cooperative Communication, a virtual organization whose
mandate is to develop, explore and teach ways to prevent and deal with
conflict.
Robert is also the author
of eight books ranging from “Defusing Hostile Customers Workbook for Public
Sector” to “A Critique of Performance Management Systems - Why Don’t They
Work”. His newest book, Conflict Prevention In The Workplace - Using Cooperative
Communication was released in May, 1998. Expected this year is a rewritten
and expanded edition of his book on performance management and a book on
performance management published by McGraw-Hill.
In addition to books,
Robert is a regular writer for Today’s Supervisor in California, and former
writer and publisher of The Public Sector Manager Newsletter and The Work-Smart
Bulletin. His articles have been used all over the world in academic and
business settings and reproduced in association publications such as the
International Association of Facilitators.
Robert applies several
principles to his speaking and training engagements. First, no canned speeches.
All speaking and training engagements are custom-designed. Second, Robert
will only speak or offer training in topic areas where he has a considerable
level of expertise. Third, passion and energy. Robert only speaks on issues
where he feels a passion for the particular issues. It shows.
Robert’s work can be summed
up with the following quote:
My job is not to have
all the answers. I’d like to have all the answers but I won’t pretend I
do. My real job is to help people who attend my sessions question assumptions,
and explore ways for them to solve their own problems, whether it be in
team-development, performance management or customer service. Two criterion
for success. People who attend my sessions should walk out thinking just
a bit differently. And, they should laugh, enjoy and relax while they are
there.
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