Top : Customer Service Skills : Page 2
Customer Service Skills
Resources:Humor For Learning - Words
We often forget that the meaning of words depends on the way people interpret them. And our language is very ambiguous. The author has pulled together some examples of misunderstandings taken from the computer world, partly because they are very funny and partly because they help highlight that what we may take for granted is not so simple. When writing material for the public (or other customers), it is always useful to evaluate whether it will "make sense" the way you want.
Customer Service Article Collection
This collection of articles discusses all aspects of providing excellent customer service. See what's new in the world of customer service.
Customer Service Zone Reference Library
The Customer Service Zone Reference Library includes over 1,000 hand picked articles on virtually every aspect of customer service you can think of. Hand picked and reviewed.
View Previous
6
Category Items
Related Categories:
- Articles By Bacal
- Books By Bacal
- Customer Service - Skills - Hints and Tips
- Difficult People and Defusing Hostile and Abusive People
- Learning Tools Job Aids and Helpcard Product Info
- Training and Learning
Pages
On This Site Most Recently Updated On:
27-Nov-2011
-
20:39:57
We have much more on this topic: Please Search!
|