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Conflict Resolution and Management
Resources:Conflict Management - Using Your Head Helpcard
This helpcard is ideal for anyone who wants to become more effective and rational when they are faced with conflict. Some of the strategies explained are: making conflict work for you and knowing when conflict and competition is appropriate. Preview this helpcard online for more details.
The Impossible Colleague - Tips For Dealing With Difficult Coworkers
This article provides great basic tips for dealing with a difficult or even impossible colleague. It is a good investment of your time to put any or all of these practical tips to use.
Dealing With Hostile 'Bait'
One of the most important rules to remember when dealing with hostile individuals is to not respond to the bait that is dangled in front of you. Remember this rule and you are well on the way to becoming an expert hositility defuser. Read this article to learn some basic self-defense tactics that will allow you to stay in control of a situation that requires defusing.
Defusing Hostile People - Part 2/2
This is the second part of a two-part article discussing tactics meant to defuse hostile people. How to maintain your composure is discussed. Also, learn why it is important to avoid high risk, high gain behaviour.
Conflict Research and Academic Papers: Understanding Conflict Research and Academic Papers
In this section we offer academic and research papers that highlight conflict management. Specifically how gender and culture may play a role in the conflict resolution process, a discussion of conflict management in community organizations, and how marital discord can affect a child's chance of marital harmony. Different approaches for conflict management are also offered for your edification. Three models of conflict resolution are also detailed.
Defusing Hostile People - Part 1/2 (Free Article)
This is the first part of a two-part article aimed at defusing hostile people. Very practical tactics are discussed to dealing with angry and frustrated people. Take the time to read the first part of this article before moving onto the second part
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Related Categories:
- Articles By Bacal
- Books By Bacal
- Communication - Skills - Hints and Tips by Bacal
- Difficult People and Defusing Hostile and Abusive People
- Psychology Applied to Everyday Life
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