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Conflict Resolution and Management

Resources:
Learn To Fight Fair Helpcard
This helpcard is ideal for anyone who wants to stop the destructive outcomes of disagreements and arguments in their lives, whether at home or at work. Also recommended as a great summary handout for trainers, coaches and counsellors to give to their training and coaching clientele.

Negotiating And Negotiation: Understanding Negotiating And Negotiation
This set of articles is an alternate resource for understanding negotiating and negotiation. Effective negotiating skills require flawless conflict resolution skills. Negotiation cannot happen if the parties are mired in conflict. This section can help you! First you can assess your negotiation traits. Will they help or hinder the conflict resolution process. Then you can read and understand ten different negotiation techniques. You'll also learn how to recognize and neutralize the manipulative tactics of other negotiators.

Alternative Dispute Resolution: Understanding Alternative Dispute Resolution
Learn about ADR - Alternate Dispute Resolution. This resolution method can be used to resolve conflict instead of going to court. This is a completely different method of addressing disagreements of conflict.

Fighting Fair: Understanding Fighting Fair
Fighting fair is the only way to resolve conflict in a mutually satisfying manner. We can help you find the right language so that you can express your anger constructively. We also offer some great rules for keeping workplace conflicts and debates under control. The next time you are challenged in an argument, don't revert back to the little kid inside you! Learn to fight fair and hopefully influence those around you to do the same thing.

Conflict: Understanding Conflict
These articles can help you learn how to de-escalate a conflict effectively. You can learn how to avoid common mistakes that tend to escalate a conflict. Many other hints and tips for conflict resolution are listed.

Is Conflict Prevention The Same As Conflict Avoidance
Some people think that PREVENTING conflict is the same as avoiding conflict, and that is very far from the truth. In this article we describe the differences, and how conflict prevention involves the elimination of UNNECESSARY conflict that occurs in the workplace.

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