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Conflict Resolution and Management:Robert Bacal has authored several books on conflict related issues. Here you can access his research database on conflict, book excerpts on conflict, and enhance your skills with conflict.
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Negotiating And Negotiation: Understanding Negotiating And Negotiation
This set of articles is an alternate resource for understanding negotiating and negotiation. Effective negotiating skills require flawless conflict resolution skills. Negotiation cannot happen if the parties are mired in conflict. This section can help you! First you can assess your negotiation traits. Will they help or hinder the conflict resolution process. Then you can read and understand ten different negotiation techniques. You'll also learn how to recognize and neutralize the manipulative tactics of other negotiators.
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Conflict Research and Academic Papers: Understanding Conflict Research and Academic Papers
In this section we offer academic and research papers that highlight conflict management. Specifically how gender and culture may play a role in the conflict resolution process, a discussion of conflict management in community organizations, and how marital discord can affect a child's chance of marital harmony. Different approaches for conflict management are also offered for your edification. Three models of conflict resolution are also detailed.
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Conflict: Understanding Conflict
These articles can help you learn how to de-escalate a conflict effectively. You can learn how to avoid common mistakes that tend to escalate a conflict. Many other hints and tips for conflict resolution are listed.
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Mediation: Understanding Mediation
Mediation is the process carried out by an impartial third party that is deisigned to bring resolution and comprise to two or more conflicting parties. There are good ways and better ways to use mediation as the forum for resolving conflict. Read the articles included in this section to form your own opinions. We'll help you to understand the process as applied in the workplace, in the family home, and in divorce situations.
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Defusing Hostile People - Part 1/2 (Free Article)
This is the first part of a two-part article aimed at defusing hostile people. Very practical tactics are discussed to dealing with angry and frustrated people. Take the time to read the first part of this article before moving onto the second part
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10-Dec-2009
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