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Communication - Skills - Hints and Tips by Bacal:In this section you'll find practical, real world help with improving communication. Many of these hints and tips have been excerpted from books written by Robert Bacal. A fast track to better communication.
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Communication - Skills - Hints and Tips by Bacal
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Passive-Aggressive Communication
Passive-aggressive behaviour is the term used to describe behaviour that is passive in expression but is aggressive or malicious in intent. Do you use passive-aggressive language? Probably. Most of us do from time to time.Learn more about how passive-aggressive communication can provoke conflict in the workplace.
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Communicating Through Histrionics
Histrionic behaviour refers to the expression of relatively extreme forms of emotion. Over the top expressions of emotion, or over dramatizing can actually interfere with communication, and prevent you from getting what you need and want. Learn more.
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Responsive Communication
Responsive communications means speaking or acting in a way that RESPONDS to the wants and needs of the other person in a clear way. Responsiveness includes both listening and empathy responses, but also may include a large range of other behaviours such as acting on a person's request, or acting to address a need that a person hasn't expressed directly. Find out more about responsive communication.
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Using Lengthy Persuasion to Communicate
Trying to persuade someone of something, if the discussion goes on too long, can damage your relationship and appear to be a hostile act on your part. Learn why.
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Communicating With Code Words And Innuendo
Innuendo and code words are used by manipulative people, and if you use them, you may be perceived as such a person. Often, when upset, people use them without even being aware they are damaging their communication and relationships. Learn more about how they can provoke conflict in the workplace.
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