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Presenting To Difficult, Hostile & Resistant Groups Seminar Information
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Note: As of 2008, Robert Bacal does a limited number of public appearances. If you are interested in this seminar please contact us with as much advance notice as possible.

More Help on Difficult Groups

We have created a unique tool to provide you with guidelines to apply when presenting to difficult groups. For a free preview click here.

Thank you for your interest in Bacal & Associates' Presenting To Difficult & Hostile Groups seminar.

Target Group:

Any personnel who are charged with presenting information to groups of people, who in whole or in part may find the message of the presentation/speech disturbing. Examples might include human resource staff who present to employees, managers and executives, or other people involved in disseminating information to groups. This seminar is particularly useful for those in government who often deliver presentations to groups and taxpayers.

Purpose:

To assist presenters in presenting policy, information, changes in a way that is less likely to provoke attacks from the audience' to increase speaker credibility, and to prepare presenters to deal with resistance, either passive or more aggressive.

Length:

Generally a half-day. Can be longer.

Specific Content:

  • Preparing audience for bad news
  • Pre-empting and handling objections/resistance
  • Enhancing speaker credibility
  • Handling difficult situations within a presentation
  • Avoiding coming across as a bureaucrat

Since all our seminars are custom-designed, other topics can be included as needed.

Cost:

The cost of this seminar depends on several factors, including group size, location, time required to customize and so on. We tend to negotiate fees based on client budget.

If you require additional information, call us at (613) 764-0241 or email to ceo@work911.com

 

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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