In The Public Eye - Managing In The Public Sector
 
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Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

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Getting Along With Almost Anyone Helpcard

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Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

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Identifying Subtle Verbal Abuse In Your Life Helpcard


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Defusing Hostile Customers Workbook (Public Sector)

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Performance Management - Why Doesn't It Work? - The Book

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Announcing A Book Written Specifically For Public Sector Managers

In The Public Eye Managing In The Public Sector

To go to order form, click here (Take Me There) 

As a manager in the public sector, you recognize that working in the public sector offers unique challenges. We agree, and that is why we provide training and consulting support only to public sector clients. At Bacal & Associates we are committed to providing our public sector clients with products and services tailored to the public sector environment.

We are proud to announce the release of our new book In the Public Eye - Managing In The Public Sector, a collection of articles pertaining to issues and problems you face as a public service manager.

What's Inside?

There are about thirty articles included in this anthology. They are grouped according to general topic as shown to the left. 

Each chapter includes articles that provide you not only with a theoretical understanding of the issue of concern, but with practical tips to make you a better manager. (Detailed content listing is below). In addition, we have included some survey instruments you can use to diagnose and improve your organization's ability to work as a team, and to conduct more effective meetings.

Format

The book is 8.5" x 11" and is cerlox bound so that it lies flat. Covers are laminated for increased durability. While we focus on content more than slickness, this format is easy to read. We think that you will find the articles short and to the point, and practical. 

Our Guarantee

We are so confident that you will find the information useful, we provide a money-back guarantee that means something. Order your copy, and we will invoice you along with the book. Examine your copy for seven days before you process the invoice. If you do not find it satisfactory, simply return your copy (with invoice). It's that simple.

Now, for a more detailed summary of contents.

I. Keynote Articles

1. What Are The Essentials of Good Management
2. Management Fads - Things You Should Know

II. Planning & Doing - Linkages

3. Strategic Planning - The Steps
4. Strategic Planning - The Reality
5. Strategic Planning Revisited
6. Leadership - The Link Between Planning & Doing

III. Managing Perceptions

7. The Importance of Managing Perceptions 
8. Using Positive Language
9. Using Non-Sexist Language
10. Presenting To A Hostile Audience

III. Organizational Health

11. Toxic Organizations
12. Organizational Conflict - The Good, The Bad & The Ugly
13. Leading Those That Remain
14. Turning Around Negative Attitudes
15. Symptoms Of An Unhealthy Organization
16. The Value of Values Clarification

VI. Performance Management

17. Why Performance Management Fails

IV. Managing Change 

18. Change - The Importance of Leadership
19. The Seven Dynamics of Change 
20. The Cycle of Change - How People React
21. The Effects of Change On The Manager

V. Managing Teams / Managing Meetings

22. Team-Building - The Manager's Role
23. Barriers to Creative Team Building
24. Six Deadly Sins of Team Building
25. Nine Ways to Make Meetings Work
26. Managing Meeting Problems
27 Conflict - When It's OK To Do Nothing

VI. Human Resource & Development

28. A Quick Guide to Employee Orientation
29. The Exit Interview
30. What's Training Good For, Anyway
31. Getting Value From Training

VII. Management Tools

32. Team Building Assessment & Development Instrument (TADI)
33. Meeting Assessment & Improvement Instrument (MAII)
 

To go to order form, click here (Take Me There) 
 

 

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Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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