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Preview our learning products free of charge!
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard


Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard


Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard


Management & Performance Appraisals  

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard


Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard


Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard


 

 

Important - On This Page - Free Previews, Books & Book Chapters

Free Previews

From this page you can preview both our helpcards and books. Preview versions are free of charge, but are not printable. You will also find free book chapters, discussion guides and excerpts from books we produce or from notable books from other authors.

 

On-Line Ordering

For our helpcards and books, you can order them online and receive instant delivery. Ordering can be done from the same page where you find the free preview.

While most of our products are available in hard copy form from us, we highly recommend that you order the electronic versions. This reduces the load on the postal system, is cheaper for you, and speeds delivery.

 

Title & Description - Helpcards -> Preview Free Before Purchase
Getting Along With Almost Anyone Helpcard    
Communication expert/consultant tells you how you can improve your relationships at home and at work by making small, practical changes in how you speak to people.
Performance Appraisal For Managers Helpcard  
Printable Version Based on our best selling book - Performance Management - A Briefcase Book published by McGraw-Hill, and summarizes the steps managers and human resource professionals can take to make performance management and appraisal.
Performance Management Master Checklist HelpCard
Maps out the steps of the performance management process from performance planning to the performance review meeting. Formatted in a checklist format so managers can check off tasks as the are completed. Printable
Presenting To Difficult & Hostile Groups HelpCard  
Managers, trainers and executives (actually anyone that does presentations) often have to deal with difficult, hostile or resistant groups. Card contains dozens of tips and principles to prepare the presenter. Review this before each presentation
The Responsive Manager Helpcard   
Why are some managers great, some average, and some so poor? One major factor is the degree to which managers are responsive to the needs of BOTH their employees and the company. Card maps out how to become more responsive.
Communicating Co-Operatively In The Workplace 
Print Version. Guidelines and specific tips on communicating co-operatively to prevent and solve convlict situations in the workplace. Encourage harmony, reduce unnecessary destructive conflict and create a positive climate.
Stress Busters Helpcard   
Everyone experiences stress. It's normal but it can cut your life short, or degrade quality of life. Short helpcard explains the basics of stress reduction including scientific relaxation techniques.
Contributing To Your Team Help Card  
Printable Version - More workplaces are going to a team-based approach. This card provides a number of tips on how each person can contribute optimally to the productivity and effectiveness of the team. Balances individual rights and obligations.
Making Strategic Planning Work Helpcard   
Explains why most strategic planning is wasted and what to do about it. Part of our two card set on strategic planning. Get Both.
Strategic Planning - An Integrated Model Helpcard  
Part 1 of two part set on strategic planning, this sets out the elements of strategic planning and how it should link to all business practices.
Defusing Hostility Helpcard   
Two sided job aid/help card providing principles, tips and techniques for defusing angry, upset and hostile individuals.
Influencing Your Boss - Getting Heard Helpcard     
Two sided 8.5 x 11 card with dozens of tips and techniques for communicating with you boss so you are heard, taken seriously, and get ahead. (acrobat format)
Book Previews, Chapters & Other Free Stuff
Conflict Prevention In The Workplace - Book    
96 page book in adobe acrobat format is based on the idea that it makes more sense to prevent conflict than to wait until it show up destructively. Content of book applies both to workplace and personal life. Reduce your conflict now.
Critical Look At Performance Management Book     
58 page monograph explaining why most performance management and appraisal schemes fail and cost more than they are worth. Adobe Reader Needed. Download now to save. Regular Price: $25.95
Defusing Hostile Customers Workbook (PS)    
"Seminar in a book". Full book length (230 pages), some consider this the Bible for dealing with difficult, angry or manipulative customers, regardless of industry. Used by the University of New Mexico and State Govt. of S. Carolina.
Free Chapter - Performance Management - R. Bacal  
From best selling book, Performance Management - A Briefcase Book by Robert Bacal, here is Chapter 1.
Performance Management Preface   
Preface To Performance Management - A Briefcase Book (McGraw-Hill) by Robert Bacal. Explains why we need yet ANOTHER book on the subject.
Free Performance Management Discussion Guide   
Free Performance Management Discussion Guide -- Companion to Performance Management - A Briefcase Book published by McGraw-Hill, authored by Robert Bacal
Free - Preface to Recognizing & Rewarding Employee   
Bonus! Read the preface from this excellent briefcase book entitled "Recogizing & Rewarding Employees"
FREE Preface From "Hiring Great People"    
Hiring Great People is part of the excellent Bookcase Books Series by McGraw-Hill. Download the Preface free of change.
Free! Ch. 1 Recognizing and Rewarding Employees    
Learn by reading this free chapter, courtesy of the publisher. Recognizing And Rewarding Employees
Hiring Great People - FREE DISCUSSION GUIDE    
Free Discussion Guide For This Book. Hiring Great People removes the guesswork from your hiring process, giving you solid, no-nonsense tools and processes to identify and attract your industry's highest performing employees
Hiring Great People Free Chapter 1    
Hiring Great People removes the guesswork from your hiring process, giving you solid, no-nonsense tools and processes to identify and attract your industry's highest performing employees

 

The BookNook: The following books are authored by Robert Bacal. Click for more details.
 

 

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Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
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[Using Self-Talk To Manage Your Anger] [Layoff Proofing While You Still Have A Job] [Getting Along With Almost Anyone] [Identifying Subtle Verbal Abuse In Your Life] [Stress Busters & Stress Tips] [Finding and Choosing A Therapist Who Works For You] [Influencing Your Boss-Getting Heard] [Performance Management Master Checklist] [Performance Planning For Managers] [Performance Appraisal For Managers] [Getting The Most From Performance Appraisal For Employees] [Defusing Hostile Customers] [Presenting To Difficult/Resistant Groups] [Making Strategic Planning Work] [An Integrated Strategic Planning Model] [Conflict Management - Using Your Head] [Communicating Cooperatively At Work] [Responsive Manager Helpcard] [Contributing To Your Own Team's Health] [ Training Needs Assessment Step by Step ] [One to One Training For Small Business Owners ] [ Creating/Crafting Your Resume ] [Preparing For the Interview] [Learn To Fight Fair]
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