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The Performance Management & Appraisal Article Library
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

What You'll Find At Performance Management & Appraisal Article Library: 

Free articles, new ideas, critiques, more book chapters, info about and from our new McGraw-Hill book on performance management and much more.  Please note that this page is no longer updated and may be out of date. Please visit our Performance Management Resource Center for current comprehensive information on all aspects of performance appraisals.

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Performance Managment & Appraisal Book Excerpts

Performance Management - Why Doesn't It Work - A Critique of Performance Management Systems
Chapter 1 - Traditional Performance Management - The Theory

General Performance Management Articles

Ten Stupid Things Managers do To Screw Up Performance Appraisals
Seven Stupid Things Human Resources Departments Do To Screw Up Performance Appraisals
Conference Report - The Best of Performance Management Conference, Texas, 1999 (Linkage, Inc)
Overall Guide to Employee Performance Management (includes all phases)
Total quality or performance appraisal: choose one (Scholtes)

Performance Planning

Strategic Planning & Links To Performance Management and Planning
Writing Good Work Objectives
Four Principles For Setting Stretch Goals
Setting Goals & Leadership
Guide To Setting Standards of Performance

Performance Appraisal & Feedback Methods (Including 360 degree feedback)

Why Ratings Based Appraisals Fail
Why Employee Ranking Systems Lead To Disaster 

Are You Ready For 360?
Implementing & Using 360 Degree Feedback
360 degree feedback

Diagnosing & Dealing With Performance Problems

Diagnosing Performance Problems
Identifying Performance Problems Activities
Basics of Addressing Employee Performance Problems
You Can Legally Discipline Your Employees
Written Warning Memo Sample (Manager to Employee)

Giving Feedback & Coaching

Observation & Feedback Guide
Characteristics of Useful Feedback
Employees Deserve Feedback

Performance Management & Appraisal, Rewards & Employee Motivation

Motivation Techniques: Inspiring Your Co-Workers To Excellence

Performance Appraisal Forms & Related Resources

Performance Appraisal Forms (University of Vermont)
Performance Appraisal Forms (University of Marquette)
Best Practices In Performance Management - Forms
Downloadable Forms in Word Format
More downloadable forms in Work or pdf format
Performance management form for professional staff
Performance appraisal form for support staff
Settiing Expectations & Final Appraisal - Employee Form (Check this one out!)
A number of interesting forms you can use as samples

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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