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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Performance Management Articles Part I

• Biases That Effect Managers' Evaluations of Staff
• What IS The Point of Performance Appraisal
• Diagnosing Performance Problems
• Seven Tips About Employee Discipline
• Seven Stupid Things Employees Do To Screw Up Performance Appraisal
• Ten Stupid Things Managers do To Screw Up Performance Appraisals

Does Bacal & Associates Have Any Products To Help Us?

We've created quick-learning guides called helpcards (or cheatsheets) to help both managers and employees maximize the benefits of employee reviews. These are particularly good for those who want the basic information and don't want to wade through hundreds of book pages. For complete information on the titles below, click here.

• Performance Management Master Checklist For Managers Helpcard
• Diagnosing Performance Problems Helpcard
• Progressive Discipline For Addressing Performance Problems
• Performance Planning For Managers
• Performance Appraisal For Managers Helpcard
• Getting the Most From Performance Appraisal For Employees Helpcard

Why Does Performance Management Often Fail?

If you are looking for the answer to this question, check out A Critique of Performance Management - Why Doesn't It Work by Robert Bacal. Essential reading to learn the pitfalls. Free preview available before purchase.

The following free book chapters are also available

Do Not Miss: The Performance Management and Appraisal Frequently Asked Questions Area where you'll find hundreds of questions and answers about planning, evaluating, and improving performance!

Performance Management Articles Part II

• Seven Stupid Things Human Resources Departments Do To Screw Up Performance Appraisals
• Conference Report - The Best of Performance Management Conference, Texas, 1999 (Linkage, Inc)
• Why Ratings Based Appraisals Fail
• Why Employee Ranking Systems Lead To Disaster 
• Five Sins of Discipline
• Seven Tips On Employee Discipline

More Performance Management and Employee Review Resources

Robert Bacal is the author of a number of books, published by McGraw-Hill aimed at helping managers, companies and employees succeed with employee appraisals. His unique approach stresses increased productivity, success for all parties, and employee and manager working together to achieve common goals.

You can access all of Robert's books by clicking here to view the appropriate page at amazon.