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Top : Conflict : Suggested Books

Free Workplace Articles Library - over 2,100 online : Conflict : Suggested Books

Conflict Management : A Communication Skills Approach

 By Borisoff and Victor - A conflict management approach based on interpersonal communication, an approach we favor., Authors suggest it is a good resource for professionals. (Added: 26-Mar-2002 Hits: 1426 )

How to Disagree Without Being Disagreeable : Getting Your Point Across...

 By Suzette Haden Elgin - Suzette is a noted psycholinguist, sci-fi writer, and originator of the term "verbal self-defense" This is the 12th book in the Gentle Art of Verbal Self-Defense Series. Bacal & Associates uses some of her ideas and concepts! Highly recommended. (Added: 26-Mar-2002 Hits: 1010 )

Encyclopedia of Conflict Resolution

 By Heidi and Guy Burgess - Recommended as one of those "bible books", a must read for those serious about conflict resolution techniques. Expensive, but extensive. Ideal for reference purposes. HR consultant who suggested this book says: Very broad including, History of the field, 300 cross-referenced A-Z entries. Broad bibliography and lists of organizations, conferences, documents, and teaching programs. (Added: 26-Mar-2002 Hits: 1117 )

Getting to Resolution : Turning Conflict into Collaboration

 By Stewart Levine - In Getting to Resolution, Stewart Levine gives readers an exciting new set of tools for resolving personal and business conflicts. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing and layoffs are just a few of the conflicts he addresses. (Added: 26-Mar-2002 Hits: 1515 )

Alternative Dispute Resolution for Organizations : How to Design a System..

 By Allan Stitt - Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes. A book for managers and HR professionals, or reference. ADR is used more and more by mediators. (Added: 26-Mar-2002 Hits: 852 )

Verbal Judo : The Gentle Art of Persuasion

 By George Thompson - Dr. Thompson has a doctorate in English and is/was a law enforcement officer. His books are readable in plain language. While his work is ideal for law enforcement, I recommend this book for everyone. If these techniques can work in law enforcement, they can work anywhere! Highly recommended. (Added: 26-Mar-2002 Hits: 1123 )

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