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For articles on techniques you can use when having to deliver bad news.

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Top : Communication : Delivering Bad News

Communication : Delivering Bad News

Delivering bad news with grace and effectiveness - 1999-05-03 - Atlanta Business Chronicle

 By Emory Mulling - How many times have you swept a problem under the carpet, only to have it become much worse? Maybe you thought the problem would go away, or maybe you were too uncomfortable to confront it head on. Delivering bad news is one of the toughest jobs managers face. (Added: 19-Oct-2002 Hits: 3639 )

Delivering Bad News By E-Mail is More Accurate, Less Painful, Study Suggests

 By INFORMS - Delivering bad news by e-mail rather than personally or by phone insures a more accurate message and less discomfort for the messenger, according to a study in a journal of the Institute for Operations Research and the Management Sciences (Added: 19-Oct-2002 Hits: 1904 )

Delivering Difficult Messages (with customers, colleagues, partners)

 By Decker Associates - Due to the recent developments in the current business economy, following is a possible strategy in how to deliver bad news. If you are able to present a clear, concise message, it will help people listen and ultimately accept the difficult news. (Added: 19-Oct-2002 Hits: 3568 )

Employment Terminations – How To Avoid Legal Problems

 By Mel Muskovitz - The decision to terminate an individual’s employment carries with it the risk of a possible legal challenge. Depending upon an employer’s policies or whether an employee has an employment contract, an employee may, for example, have a breach of contract or “wrongful discharge” claim. Learn the right questions to ask before you terminate an employee's employment. (Added: 3-Apr-2006 Hits: 737 )

How to Deliver Bad News in a Good Way

 By NA - The delivery of bad news calls for tact, diplomacy, and concern for the well being of both you and the other person. To incorporate these qualities into a conversation in which you must deliver bad news, the following steps will help. (Added: 19-Oct-2002 Hits: 4905 )

 

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Pages Updated On: 30-Jan-2010 - 17:27:11