Books by Robert Bacal, Your Leadership Site Host

Robert Bacal has written a number of books on various work related topics, and is currently negotiating several book projects related to leadership. His books have been published around the world by McGraw-Hill and Prentice, and translated into Chinese, Spanish, French, German and several other languages.

Below are his titles, more information about his books, and purchasing information.

	Performance Management - A Briefcase Book, is published by McGraw-Hill, and is one of the more popular books for leaders and managers on the topic of performance management and appraisal. Available at your bookstore, or through amazon.com. More info here.
	A Critical Look At Performance Management Systems - Why Don't They Work?
	Defusing Hostile Customers Workbook (Public Sector)
	The Complete Idiot's Guide(R) to Consulting
	The Manager's Guide to Performance Reviews
	Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance
	Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review
	How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series)
	Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
	Complete Idiot's Guide to Dealing with Difficult Employees