Leaders need to be able to communicate bad news in a compassionate and understanding way without compromising integrity and honesty. Not only is communicating bad news effectively a humane thing, but it probably contributes to the bottom line. Here are some suggestions.
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Leadership and Communication : Delivering Bad News
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By Susan M. Heathfield
- This article provides steps you can take to deliver bad news to a member of your team. Some great advice is provided and will prove to be extremely usable for you within your leadership role.
(Added: 10-Apr-2007 Hits: 619
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