Leaders need to be able to communicate bad news in a compassionate and understanding way without compromising integrity and honesty. Not only is communicating bad news effectively a humane thing, but it probably contributes to the bottom line. Here are some suggestions.
Browse All Listings
You Are In
The
Leadership and Communication : Delivering Bad News
Section
By Emory Mulling
- How many times have you swept a problem under the carpet, only to have it become much worse? Maybe you thought the problem would go away, or maybe you were too uncomfortable to confront it head on. Delivering bad news is one of the toughest jobs managers face.
(Added: 19-Oct-2002 Hits: 598
)
By Decker Associates
- Due to the recent developments in the current business economy, following is a possible strategy in how to deliver bad news. If you are able to present a clear, concise message, it will help people listen and ultimately accept the difficult news.
(Added: 19-Oct-2002 Hits: 592
)
By Curtis Sittenfeld
- Dr. Robert Buckman is a cancer specialist who teaches doctors -- as well as executives at IBM, Andersen Consulting, and Upjohn -- how to break bad news: "You can't let emotions interfere with your message."
(Added: 19-Oct-2002 Hits: 692
)
By NA
- The delivery of bad news calls for tact, diplomacy, and concern for the well being of both you and the other person. To incorporate these qualities into a conversation in which you must deliver bad news, the following steps will help.
(Added: 19-Oct-2002 Hits: 582
)
By Susan M. Heathfield
- This article provides steps you can take to deliver bad news to a member of your team. Some great advice is provided and will prove to be extremely usable for you within your leadership role.
(Added: 10-Apr-2007 Hits: 674
)
Other Leadership Development Sub-Categories:
These Pages
Were Updated/Changed On:
10-Mar-2010
-
22:36:24
Purging of bad links was last done on Nov. 17, 2009
The Best Leadership Search Engine On The Planet And, Have Your Say/Comment or Question
Need to find more articles, ideas, and help with leadership and management? Use our specialized high powered search engine designed just to find leadership and management related material.
Hint: Narrow your search by clicking on the appropriate tab after you have done your initial search. For example, type in your keywords, press search. All relevant results will appear. If you want to view ONLY articles free to view, click the "free to view" tab.
Loading
You can have your say on this topic, leave a comment, ask a question and/or interact with our other visitors to the Leadership Development Resource Center. Tell us what you think of the page, or ask us a leadership question. Let us know what you are looking for.