The Complete Idiot’s Guide to Handling Difficult Employees

By Robert Bacal

The Complete Idiot's Guide To Handling Difficult Employees, released in June, 2000, and written by Robert Bacal is written for people who work with difficult employees. While the book presents solutions from the manager's point of view, the principles and realities presented in the book are sure to help anyone stuck with working with a difficult employee. Coming in in excess of 300 pages, it is a hands-on practical guide, with just enough theory to help you make intelligent decisions about how to handle those difficult people. We've provided some chapter excerpts and table of contents for your convenience. The final book version may differ slightly from the information presented here. Available in bookstores, you can save by buying at amazon.com by clicking on the cover to the right.

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Back to Part 3 Contents and excerpts

Back to book Main Page

Table of Contents and excerpts from Part 5

Part 4: When the Difficult Person Is Your Boss

Chapter 15 - The Nutso Boss

Some Bosses Really Are Nuts
Jelly-Fished Out
Egomaniac Puppeteer
The Substance Abuser
The Paranoid Empire Builder
The Totally Incompetent Nice Addict
Tricks to Survive a Nutty Boss
Get Connected
Conduct Business Publicly
The Written Word Is Gold—Document
Get Small, Get Invisible, Be Sneaky
Growing a Productive Mindset
Focus on the Work
Don’t Expect Squat
Be Prepared for Surprises
Explore Alternatives
So You Want to Try Getting Through to Your Boss?
Starting Point—What Drives Your Boss?
Figure out What You Want and the Link to the Boss’s Problems
Do the Pitch

The Least You Need to Know

Chapter 16 Fighting Fire with Water—Your Difficult Boss Options

What Are You Prepared to Lose? What Can You Afford?
Start with the Effects and Outcomes
What’s Your Personal Situation?
What Are Your Options?
Quit Immediately
Laying Down the Groundwork for Leaving
Laying Down an Ultimatum
Appeals to the Boss’s Boss
Appeals to the Human Resource Department
Getting Sneaky
Working It Out
Living with It
Wrapping It Up

The Least You Need to Know

Chapter 17 Silly Boss Behaviors—Specific Situations

The Credit-Stealing Boss
Mary’s First Step—Some Objective Thinking
Trying to Work It Out
Turning up the Heat
Last Resorts
The Unreasonable Demands Boss
Let’s Put You in the Driver’s Seat
The Pitch
Your Other “Working with” Options
If None of That Works …
A Sobering Thought

The Least You Need to Know

Chapter 18 Is Your Boss Doing Something Illegal?

Clearly Illegal Acts
Rumor Versus Fact
Three Options
How to Pass on Information
Gray Area Illegal Acts
When the Boss Violates Policy

The Least You Need to Know

Back to Part 3 Contents and excerpts

Back to book Main Page

Table of Contents and excerpts from Part 5