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Topics Conflict Management Change Management Performance Management Strategic & Business Planning Leadership Communication Customer Service Training & Development Small Business
Public Speaking, Speakers Bureau & Conference Keynotes Related To Confllict, Teams, Customer Service And Interpersonal Communication
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Public Speaking, Speakers Bureau & Conference Keynotes Related To Confllict, Teams, Customer Service and Interpersonal Communication

Robert Bacal is an accomplished public speaker, writer and trainer. Consider bringing him in to speak to your staff or conference attendees on the subjects of conflict, interpersonal communication, conflict prevention, team interactions and customer service.

Don't forget to check out our article library section for more resources.

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Over the last while our clients have requested that we do more conference speaking and keynotes. One reason is that we provide a different perspective on a number of subjects which has best been described as challenging,  motivating and promoting learning. That is we expect to keep people interested, motivate AND teach useful things to people.  

If you are looking for something different for your conference or get together, let us know. We promise a dynamic, energizing and thought provoking presentation that will get people's attention, and get people talking. We're different. We won't recycle the same old crap and the same old messages.

And, we don't do canned speeches. We build to suit your needs.

We custom design our presentations but here are just a few sample topics: 

  • Why Performance Management Fails (and what to do about it)
  • Training Scams That Trainers Play
  • Why Most Training is A Bad Investment
  • Cooperative Communication = The Core Team Skill
  • Defusing Hostile Customers
  • Teams & Personal Responsibility
  • Dealing With Difficult Parents (for educators)
  • How To Make Strategic Planning Work
We negotiate our speaker's fee on a case by case basis, to take into account your budget. 

If you have a topic in mind ASK US!

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Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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