Communication Skill Development Video - Therapeutic Communication Skills

This is a top notch instructional video designed for those working in helping professions. It's title is Therapeutic Communication Skills, but the elements or skills explained here are also essential to good communication for anyone, regardless of profession.

The 22 minute video begins by reviewing a simple communication model that includes sender, receiver, message and context. It then moves on to discuss four essential skills for supportive communication - empathy, therapeutic genuineness, being concrete and respect.

Here's the description provided along with the video clip:

The content of this program will focus on interpersonal communication as a process of human expression and influence. Initially, focus will be placed upon basic communications concepts. Students will then examine therapeutic communication skills, core dimensions and strategic implementation of key therapeutic communication concepts.