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The way you communicate determines the conflict you create!
Communication that CREATES Conflict
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Learn to communicate effectively to reduce conflict |
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Remove barriers to communication and reduce conflict. Free preview. Click here. |
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A lot of the conflict in our lives comes from HOW we communicate with others. Ineffective communication creates conflict even in situations where there is no real "conflict issue" or disagreement about a substantive issue. Poor communication causes hurt feelings, anger, frustration, and tends to erode relationships, sometimes to the point where the relationship is not fixable. Many times we call these situations personality conflicts, when in fact they are a result of poor communication.
Here's the rundown on communication approaches that are guaranteed to create unnecessary conflict, and damage relationships at home and at work. They are based on the book, Conflict Prevention In The Workplace -- Using Cooperative Communication, by Robert Bacal, but apply to communication and conflict in and out of work, and in intimate and family relationships.
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