The Work911 Business and Workplace Ezine Archives - Year II - 2001 - June - December

In 2001, our newsletter hit full stride with larger issues, and more in depth content that included a number of free offers, book excerpts, and regular updates for our sites on conflict management, customer service, performance management, etc. Below are the summaries for each of the issues in 2001.

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Year 2001 June to December Issues:

Value From Training - June 7, 2001 - In this issue we look at how companies and individuals can improve the value they get from attendance at training seminars and workshops.

The Dangers of Popular Psychology - June 12, 2001 As lay people have more and more access to psychology books in the mass press, more and more people end up with a little knowledge, which is always dangerous. In our feature, we look at how pop psych. can negatively affect lives and the workplace.

Turning Around Negative Attitudes - Aug. 6, 2001 - In this issue we take a look at a common problem in today's workplaces -- negative employee attitudes. We suggest things managers and supervisors can do to start turning things around

Sept. 17- 2001 - Just short updates in our first issue after the 9/11 attacks.

Help With Managing Change - Nov. 11, 2001 - Changes in the workplace have the potential to disrupt and disturb even when the changes are generally positive. Featured in this issue is a piece on managing change more effectively and intelligently.

More Effective Meeting Management - Nov. 19, 2007 - The amount of time, people and salaried hours tied to meetings, it's become more important to take an active hand in learning to manage, and actually manage meetings more effectively. That's what our feature is about.

Customer Service - Passing The Buck - Nov. 27, 2001 - This issue, it's customer service. How can employees avoid passing the buck?

Understanding Conflict In Organizations - Dec. 13, 2007 - We end the year 2001, (and what a significant year it was), with an indepth article on various types of conflict that occur in the workplace. One of our classic articles, and most requested.

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