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Topics Conflict Management Change Management Performance Management Strategic & Business Planning Leadership Communication Customer Service Training & Development Small Business
Sept.1 7, 2001 Issue

Work911 Newsletter Archives

[2000 2001 (Jan. - May)][ 2001 (June - Dec.) ] [2002] [2003] [2004] [2005] [2006] [2007]

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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

This Week: Sept. 17

We had anticipated returning from summer hiatus last week, but the events in New York & Washington caused us to pause and reflect. As with many of you I've had difficulty concentrating, and working. There is a time to move towards functioning normally, though, and not allowing terrorists to disrupt our normal habits, so we're back. However, in this newsletter issue, we haven't included a new article. I hope to provide you with new material ASAP.

1) Updates & News-100 New Articles.

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UPDATES & NEWS:

1) Free Chapters & Free Discussion Guide - Hiring Great People

We've obtained permission to distribute the Preface, Ch. 1, and a free discussion guide for the McGraw-Hill Book, Hiring Great People. It's part of the same series as my own book, Performance Management - A Briefcase Book. The entire series is excellent, and you can preview them online.

http://www.work911.com/cgi-bin/links/jump.cgi?ID=2464

2) What's new at http://www.articles911.com ? We've added about 100 articles to the database over the last two weeks. Since the issue of diversity is a critical one in this time of stress, we've now listed over 50 articles on diversity, and I might add, they are excellent. As usual, to look at the NEW material, go to http://www.articles911.com/New (it's case sensitive). For the full library, http://www.articles911.com

 

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Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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